Frequently Asked Questions for Hickory Pond

Assistance with all activities of daily living (ADLs) including cueing, supervision, and minimal assistance with bathing, dressing, and grooming. Our care team provides medication management as well as coordination for doctor’s appointments and initiation or continuation of therapy, palliative, or hospice services. Our care team also facilitates physically/intellectually/emotionally/spiritually stimulating activities throughout the day and larger events throughout the year including BBQs, fireworks, and holiday parties.

Our kitchen provides nutritious meals and snacks and can accommodate different therapeutic diets including diabetic, cardiac, gluten-free, dairy-free, and other diets as requested. Lastly, our team provides weekly laundering and room cleaning services.

We don’t have private pay requirements for Hickory Pond, but we require a private pay equivalent.  In other words, the amount of social security plus retirement/pension plus VA benefits and/or Medicaid received monthly added together equal a private pay room. Call us for questions on our pay requirements. 

Yes, we take Medicaid.

Yes, we take LTC insurance, but the potential resident needs to make sure we are a qualified facility under their plan.

Yes, we take Social Security.

Any wartime veteran with 90 days active duty with at least one day during active wartime is eligible for this benefit.  Surviving spouses may also qualify for this benefit if they were married at the time of death. There are other qualifications such as medical and financial. For more information please contact us directly.

Harmony Homes provides meals, personal care assistance (help with showering, dressing, and personal hygiene), medication reminders/administration, weekly laundering of clothing and linens, trash removal, weekly housekeeping, social and cultural activities, transportation, wellness programs including daily exercise classes, and more! For hair care services, prices may vary. 

A variety of other services may be accessed by our residents through our partnership with our local healthcare providers. These services are designed to help keep our residents in place. Being made available right here at Harmony Homes. Many of these are provided for under the Residents’ Medicare benefits.

• Personal care items such as toiletries, incontinence, and medical supplies
• Salon services
• Medications may be submitted to Medicare and/or supplemental insurance
• Individual phone service and cable service
• Transportation to and from medical appointments 
• Resident outings that require a fee 

All our staff is given a minimum of six hours of Alzheimer’s and dementia training upon hire. Topics include the different types of dementia, strategies to work with people with dementia, how to recognize and anticipate behaviors, and how to redirect a memory care resident to more stimulating activity. 

Our Assistant Director of Resident Care continues to educate care staff with numerous Alzheimer’s and dementia trainings throughout the year.

Our Harmony Homes By the Bay facility includes respite care, that is, short-term care (30 days or less) that allows the family or other care providers to take a break from caregiving. 

Our residents’ health and safety is our primary concern – we have an emergency call system in every resident room in each community with 24 hour oversight of resident care and safety.

First, choose the facility that is right for your parents. Carefully read the contract and resident agreement that lists all the services that will be provided, the fees and the responsibilities of all parties. Make sure you understand what services are provided and all of the fees that may be charged. Ask their physician to complete a physical assessment and submit it to us. 

Through an assessment process and the individual’s pre-resident health examination form, done by their primary care. 

There are many types of engaging activities throughout the day.  Activities usually start between 10:00 am-10:30 am.  Each morning is started off with an exercise group such as Tai chi, cardio drumming, chair yoga, music and motion, and many other enriching and rejuvenating exercise classes. Other activities follow during the day such as jeopardy, bingo, outside and inside walking groups, painting classes, arts and crafts, gardening, trivia, baking group, book club, and discussion groups. We also have weekly outings that include going out to lunch at a local restaurant, movie theaters, picnics at the local parks and oceans, bowling, museums, shopping trips, and sightseeing.

Assistance with transportation to appointments, etc. can be provided for a fee of $20.00/hr with a minimum of 2 hours.  Transportation to scheduled outings offered by Harmony Homes will be at the expense of the facility.